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Privacy Policy
Privacy Policy
Last updated July 21, 2026
This Privacy Notice for Creator Chart Pvt Ltd ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:
- Visit our website at https://creatorchart.in/ or any website of ours that links to this Privacy Notice
- Use Creator Co Pilot · AI Creator OS for Creator Professionals
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reviewing the sections below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third-party providers (such as hosting, AI APIs, and payment gateways).
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy laws afford you specific rights regarding your personal data.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://creatorchart.in/ or emailing us at [email protected].
Table of Contents
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored securely by Razorpay. You may find their privacy policy here: https://razorpay.com/privacy-policy/.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your LinkedIn, Google, or other social media account. If you choose to register in this way, we collect certain profile information about you from the provider as described in Section 7.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically record in log files.
- Device Data: Information about your computer, phone, tablet, browser type, hardware model, ISP, and OS.
- Location Data: Imprecise or precise location data based on your IP address or device settings.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To facilitate account creation and authentication: So you can log in, authenticate securely, and manage your account.
- To deliver services: To generate AI insights, analytics, content calendars, and prompts requested by you.
- To deliver targeted messaging: To offer tailored updates, recommendations, and platform improvements.
- To identify usage trends: To understand how creators use the platform so we can continually optimize features.
- To save or protect vital interests: When necessary to prevent harm or preserve safety.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law.
If you are located in the EU or UK: Under the GDPR and UK GDPR, we rely on valid legal bases including Consent, Performance of a Contract, Legitimate Interests, Legal Obligations, and Vital Interests.
If you are located in Canada: We process your information based on express or implied consent, or applicable statutory exceptions under Canadian privacy laws.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with designated third parties.
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of our business.
- Service Providers & Infrastructure: Hosting providers (Railway), database systems (Firebase), AI models (Google Gemini, Anthropic), automation workflows (n8n), and LinkedIn data services (Apify).
- Google Maps Platform APIs: When location estimation is needed for regional settings or analytics.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and track analytics via Google Analytics and PostHog.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial intelligence ('AI Products'). These tools are designed to enhance your experience and provide you with personalized content generation and analytics.
Use of AI Technologies: We provide AI Products through third-party service providers ('AI Service Providers'), including Google Gemini, Anthropic, FastAPI, and Apify. Input and content prompts you submit are processed securely to produce your drafts and analytics.
Our AI Products are designed for: AI automation, AI development, AI insights, AI research, predictive analytics, and content text analysis.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using third-party social media accounts (like LinkedIn). Where you choose to do this, we receive profile information such as your name, email address, profile picture, and public post data. We use this information solely to personalize and deliver the Creator Co-Pilot intelligence service.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. In general, data is retained for the duration of your active account, with a 6-month dispute retention period following account closure as described in our Terms of Service.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no transmission over the internet or information storage can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age. If we learn that personal information from users under 18 has been collected, we will deactivate the account and promptly delete such data.
11. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your jurisdiction (such as EEA, UK, Switzerland, Canada, or India under the DPDP Act 2023), you have rights to access, rectify, erase, restrict processing, or port your personal data, as well as withdraw consent at any time.
UK Complaints: You can contact the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.
EEA Complaints: You may contact your local Member State Data Protection Authority.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
We recognize and honor Global Privacy Control (GPC) signals. If your browser transmits a GPC signal, we treat this as a valid request to opt out of the sale or sharing of your personal data for targeted advertising.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you reside in California (CCPA), Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you have statutory rights regarding the knowledge, access, deletion, and non-discrimination of your personal data.
14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by the 'Last updated' date.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Creator Chart Pvt Ltd
No. 77/A Workafella Industrial Layout
Koramangala VI BK Koramangala
Bangalore, Karnataka 560095, India
Email: [email protected]
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To request to review, update, or delete your personal information, please visit https://creatorchart.in/ or email us at [email protected].